Odisha Chief MinisterMohan Majhion Monday said that over 1.30 lakh grievances have been successfully resolved under the state’s grievance redressal programme, underscoring the government’s emphasis on inclusive, transparent, and citizen-centric governance.
The Chief Minister made the statement while conducting a grievance hearing aimed at addressing issues faced by Divyang people. Several senior ministers were present during the hearing, including Higher Education Minister Suryabanshi Suraj, Revenue Minister Suresh Pujari, Panchayati Raj Minister Rabi Nayak, and School & Mass Education Minister Nityananda Gond.
Explaining the scale of the initiative, the Chief Minister said that a total of 14,057 grievances have been received across 16 phases of the programme, with participation from more than 56,000 people. He noted that multiple individuals often approach the administration for a single grievance or allegation. During the ongoing hearings, grievances from all 30 districts have been registered under the leadership of respective district collectors.
According to official data, 1,49,418 grievances have been received through the government’s web portal and postal services so far. Of these, 1,30,845 cases—around 88 per cent—have already been resolved. In the last 15 phases alone, 12,748 out of 13,358 grievances, accounting for nearly 95 per cent, have been successfully disposed of.
The Chief Minister said the government plans to expand grievance hearings to more locations with the support of district collectors and organise additional hearings in the coming days. Emphasising the importance of regular public interaction, he added that grievance hearings will be held every Monday, three to four times a month.
He further announced that special assistance would be extended to patients suffering from serious illnesses such as cancer, with financial support for treatment to be provided from the Chief Minister’s Relief Fund.
By directly engaging with citizens and prioritising the concerns of Divyang people, the Odisha government aims to strengthen trust between the administration and the public through a consistent and effective grievance redressal mechanism.
